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SocialSinQ has come under heavy scrutiny for its services, raising red flags in several key areas. The issue of billing and cancelations is a significant sore point, with customers complaining that the company continues to charge them even after multiple attempts to cancel their subscriptions.
Questions have been raised about the company's transparency, with claims that they falsely represent their location to appear based in the U.S. when the work is actually outsourced to India. Overall, the reviews paint a troubling picture of a company that fails to deliver on its promises, leaving clients frustrated and dissatisfied.
Additionally, the quality of content produced by SocialSinQ leaves much to be desired; clients have noted low-effort posts that do not improve even after feedback is provided. Concerns extend to their customer service, which has been described as non-responsive and ineffective, exacerbating the issues faced by customers.
One alarming account even links the company to an Instagram account being permanently banned, causing irreparable harm to the client's business. Overall, the reviews paint a troubling picture of a company that fails to deliver on its promises, leaving clients frustrated and dissatisfied.
Schedule Demo
$99/mo
12
Yes
Yes
See examples here.
Good
Yes
No
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2
Facebook, Instagram, LinkedIn, Twitter, Pinterest and Google My Business
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India
A better approach to social media with Feedbird
(1) A globally distributed team of exceptional creative talent,
(2) A user-friendly online platform that simplifies briefing, communication, and review, and
(3) A flexible design subscription model that accommodates the changing needs and budgets of today’s businesses.
A collaborative creative partner, not a creative coin flip
When reviewing your posts, simply approve or leave feedback in our easy to use dashboard.We'll never post anything you haven't approved.
A process that fosters efficiency, not just unlimited revisions.
Opting for Feedbird: A Replacement or Complement to Traditional Agencies and Freelancers with Feedbird, you get to benefit in various ways, whether you're looking to replace your current agency and freelancers or augment their services.
“Hands down the best social media service. It's like Hootsuite, but they create amazing content for us and post to our socials after we approve"
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“Feedbird creates social media content that is better and more affordable than what we can produce in-house. Went from 6 hours per client to just the 15 minutes needed for review and approval. They do this at a price that's one-third of our in-house cost and the margins we derived from offering SMM to clients doubled because of Feedbird.”
“Feedbird creates social media content that is better and more affordable than what we can produce in-house. Went from 6 hours per client to just the 15 minutes needed for review and approval. They do this at a price that's one-third of our in-house cost and the margins we derived from offering SMM to clients doubled because of Feedbird.”
"The process of reviewing and requesting revisions was streamlined to perfection a feature that saved me an invaluable amount of time!"
"There is little for me to do, other than send an email with updates about my business which they transform into beautiful social media posts."
“They have saved me so much time and effort with handling my social media posting, I now have more time for other areas of my business!"
"Consistent, quality content that accurately represents my brand. The increase in social engagement and followers since I started using Feedbird is impressive."
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"Feedbird is the best. Solid, reliable posts for a very fair price. Could not be happier with Feedbird"
“Absolutely incredible company. I have told everyone about Feedbird. Always relevant, engaging content and fantastic visual designs."
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Frequently asked questions
How much does it cost?
Our pricing starts from $99/mo for 10 social media posts on one social media channel and only $10 per extra channel.
See all our pricing and services here.
Why are you so affordable?
Unlike traditional agencies, Feedbird is a tech enabled solution built to unlock affordability, speed, and quality without compromises.
Allowing small businesses to access quality creative services through a transparent low-cost subscription model.
Where is Feedbird’s team located?
More than 80% of our team is in Europe, while the rest is split across North & South America, and Asia.
Each member works exclusively for Feedbird; we do not subcontract work either overseas or to other entities.
Our rigorous hiring and training process ensures that our clients consistently receive top-tier content.
How do I get started?
During checkout you can select the services, social media channels and add-ons.
If you want to speak to someone before signing up, you can Schedule a Demo.
What happens after I sign up?
Then connect your social media channels on our platform to allow us to schedule & post the content you've approved to your pages.
Less than 10 business days after you submit the questionnaire, you'll receive your full month of content for you to review.
We'll change anything you don't like, and once you approve we then post it all for you throughout the month.
If your subscription amount is $149 or more you’ll have the option to schedule a monthly 20-min content review call with our Content Strategist.
How will I communicate with your team?
Besides an initial onboarding call, your communication will be in written form inside our Client Portal with your dedicated account manager or via email.
We aim to respond multiple times per day and always within 24 hours.
A benefit of doing everything in written form is that everybody involved in delivering the services will have the full picture of everything that was ever communicated with you.
However, if your subscription amount is $149 or above, you qualify for a monthly 20-min content review call with our content strategist.
What happens if I don’t like what you create?
Our goal is your complete satisfaction. We include up to 3 rounds of revisions during the first month as long as it's within the original scope. For any ongoing months we offer 1 round of revisions to create an end result you truly love.
Just provide your input, and we'll keep perfecting it.
What is your cancellation policy?
Unlike our competitors, you don't need to call us or send an email to cancel your subscription, you can do it yourself.
Are there any refunds if I don't like the service?
We don’t offer refunds due to the non-returnable nature of personalised digital services and the manual labour involved.
While we strive for your satisfaction this is not a “only pay if you like it” service. You pay us for creative deliverables based on your brief, feedback, and revisions.
We don’t guarantee satisfaction, marketing results, growth, engagement, but we will happily implement any revisions needed that are within the original scope of the brief.
Your payment covers content creation. The additional service of posting on your behalf is complimentary. Hence, if technical challenges prevent us from posting for you we simply suggest downloading our content and posting it on your own.
How often am I charged?
All plans auto-renew until you decide to cancel. You can switch, pause or cancel your plan at any time in our Client Portal to avoid future charges.
Which services do you offer?
But keep an eye out as we do have new services on our roadmap that we will be introducing this year.
Where do you get the visuals from?
For clients that have a lot, we mostly work with that.
For clients that don’t have much content, we tend to work with premium stock photos or more graphic-design based posts that are relevant to your brand.
However, the approach is something we decide together with the client.
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