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QUESTIONS & ANSWERS
Frequently asked questions
If you have any questions that aren't listed below, feel free to schedule a demo to speak with someone from our team.
How much does Feedbird cost?
Social media management starts at $199/mo for 10 custom-branded posts across your chosen channels.
Other starting prices:
- Short-form videos: $199/mo
- Email design: $149/mo
- SEO blog posts: $99/mo
- Ad creative: $99/mo
- Paid ads management (Meta or Google): $499/mo
Every service includes a dedicated account manager, onboarding call, and monthly review meeting. One set of socials is included at no extra cost.
See all our pricing and services here.
Other starting prices:
- Short-form videos: $199/mo
- Email design: $149/mo
- SEO blog posts: $99/mo
- Ad creative: $99/mo
- Paid ads management (Meta or Google): $499/mo
Every service includes a dedicated account manager, onboarding call, and monthly review meeting. One set of socials is included at no extra cost.
See all our pricing and services here.
Is the content made by AI?
No. Every deliverable is created by a real person on our team. Your posts are designed by a graphic designer, your copy is written by a copywriter, your videos are edited by a video editor, and your ads are managed by a certified media buyer.
We have 200+ marketers and creatives on our team, and we accept fewer than 0.1% of applicants. Our team uses modern tools and workflows to deliver faster, but every piece of content is created and quality-checked by a human before you see it.
We have 200+ marketers and creatives on our team, and we accept fewer than 0.1% of applicants. Our team uses modern tools and workflows to deliver faster, but every piece of content is created and quality-checked by a human before you see it.
What services do you offer?
Feedbird offers 15+ marketing services:
Social Media Posts, Short-Form Videos, Static Ad Creatives, Video Ad Creatives, UGC Videos, Email Marketing, SEO Blog Posts, SEO Backlinks, Managed SEO, Meta Ads Management, Google Ads Management, Instagram Growth, Landing Page Design, Conversion Tracking Setup, Instagram Stories, and Carousel Posts.
Every service is available individually. Pick one or combine as many as you need.
We also offer Feedbird Pro for businesses that want a dedicated marketing lead running everything, starting at $1,500/mo. Contact us to hear more about Feedbird Pro.
Social Media Posts, Short-Form Videos, Static Ad Creatives, Video Ad Creatives, UGC Videos, Email Marketing, SEO Blog Posts, SEO Backlinks, Managed SEO, Meta Ads Management, Google Ads Management, Instagram Growth, Landing Page Design, Conversion Tracking Setup, Instagram Stories, and Carousel Posts.
Every service is available individually. Pick one or combine as many as you need.
We also offer Feedbird Pro for businesses that want a dedicated marketing lead running everything, starting at $1,500/mo. Contact us to hear more about Feedbird Pro.
Which social media channels do you support?
We support Instagram, Facebook, LinkedIn, TikTok, Pinterest, YouTube, and Google My Business.
One account on each channel is included in your plan at no extra cost. You connect whichever platforms you want through our scheduling platform when you set up your account.
One account on each channel is included in your plan at no extra cost. You connect whichever platforms you want through our scheduling platform when you set up your account.
Can I combine multiple services?
Yes, and that's how most clients use Feedbird.
During checkout you can add any combination of services together. Social media posts + short-form videos + SEO blog posts? Done. Ad creatives + Meta Ads management? Done.
Most clients combine 2-4 services with an average monthly spend of $300-$600.
During checkout you can add any combination of services together. Social media posts + short-form videos + SEO blog posts? Done. Ad creatives + Meta Ads management? Done.
Most clients combine 2-4 services with an average monthly spend of $300-$600.
Is there a contract?
No. Every service is month-to-month.
You can add services, remove services, upgrade, downgrade, or cancel anytime directly from your dashboard. No emails, no phone calls, no cancellation fees. We earn your business every month.
You can add services, remove services, upgrade, downgrade, or cancel anytime directly from your dashboard. No emails, no phone calls, no cancellation fees. We earn your business every month.
What if I don't like the content?
We revise until you're happy.
Your first month includes 3 rounds of revisions within the original brief scope, and every month after that includes 1 round. Most clients find we nail the direction quickly because we invest heavily in onboarding, learning your brand voice, audience, and visual preferences before we create anything.
If something still feels off, tell your account manager and we'll adjust.
Your first month includes 3 rounds of revisions within the original brief scope, and every month after that includes 1 round. Most clients find we nail the direction quickly because we invest heavily in onboarding, learning your brand voice, audience, and visual preferences before we create anything.
If something still feels off, tell your account manager and we'll adjust.
How do I get started?
Pick your services on our pricing page and check out. It takes about 2 minutes.
After signing up, you'll complete a brand questionnaire and join a live onboarding call with your account manager. Then connect your social channels through our scheduling platform.
Your first deliverables arrive within 10 business days of submitting the questionnaire.
If you'd prefer to talk to someone first, you can book a free 20-minute demo.
After signing up, you'll complete a brand questionnaire and join a live onboarding call with your account manager. Then connect your social channels through our scheduling platform.
Your first deliverables arrive within 10 business days of submitting the questionnaire.
If you'd prefer to talk to someone first, you can book a free 20-minute demo.
How quickly do I receive my deliverables?
Your first month of deliverables is ready within 10 business days of submitting your brand questionnaire.
You review everything in your dashboard, request changes, or approve with one click. Nothing goes live without your sign-off.
We include 3 rounds of revisions in month one and 1 round per month after that. Once approved, we schedule and post everything for you.
Some services like SEO Backlinks and UGC Videos can take longer due to multiple steps and people outside our company being involved.
You review everything in your dashboard, request changes, or approve with one click. Nothing goes live without your sign-off.
We include 3 rounds of revisions in month one and 1 round per month after that. Once approved, we schedule and post everything for you.
Some services like SEO Backlinks and UGC Videos can take longer due to multiple steps and people outside our company being involved.
How do I communicate with my team?
Every client gets a dedicated account manager who keeps you fully updated at all times. They typically respond multiple times per day and always within 24 hours.
You also get an onboarding call and monthly review meetings with your content strategist. If you need support or want to talk strategy between meetings, you can book a call with your content strategist anytime. You're never forced to wait until the next scheduled meeting.
Day-to-day communication happens inside your Feedbird dashboard or via email, so everyone on your team has full context of every conversation, brief, and piece of feedback. You never have to repeat yourself, even if multiple team members are working on your deliverables.
You also get an onboarding call and monthly review meetings with your content strategist. If you need support or want to talk strategy between meetings, you can book a call with your content strategist anytime. You're never forced to wait until the next scheduled meeting.
Day-to-day communication happens inside your Feedbird dashboard or via email, so everyone on your team has full context of every conversation, brief, and piece of feedback. You never have to repeat yourself, even if multiple team members are working on your deliverables.
What is your refund policy?
All services are non-refundable due to the non-returnable nature of personalized marketing deliverables and the manual work involved. Your payment covers marketing & creative work based on your brief, feedback, and revisions.
If the content misses the mark, we'll revise it based on your feedback. We include 3 rounds of revisions in month one and 1 round per month after that. If you're not happy with the direction, talk to your account manager and we'll work with you to get it right.
You can cancel anytime directly from your dashboard. No phone calls, no emails, no cancellation fees. Cancellation stops future charges but does not refund the current billing period.
If you sign up but don't complete the onboarding questionnaire, your payments turn into credits that never expire and can be used whenever you're ready.
If the content misses the mark, we'll revise it based on your feedback. We include 3 rounds of revisions in month one and 1 round per month after that. If you're not happy with the direction, talk to your account manager and we'll work with you to get it right.
You can cancel anytime directly from your dashboard. No phone calls, no emails, no cancellation fees. Cancellation stops future charges but does not refund the current billing period.
If you sign up but don't complete the onboarding questionnaire, your payments turn into credits that never expire and can be used whenever you're ready.
Who is Feedbird and where are you based?
Feedbird is headquartered in Denmark and operates as a fully remote company with 200+ team members across the world.
Over 80% of our team is based in Europe, with the rest across North and South America and Asia. Every team member works exclusively for Feedbird. We don't subcontract to third parties.
We accept fewer than 0.1% of applicants, and every marketer and creative goes through a rigorous vetting process for skill, reliability, and communication.
Over 80% of our team is based in Europe, with the rest across North and South America and Asia. Every team member works exclusively for Feedbird. We don't subcontract to third parties.
We accept fewer than 0.1% of applicants, and every marketer and creative goes through a rigorous vetting process for skill, reliability, and communication.
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